Device Manager

Code 28

The device needs a driver

The required device driver is not installed.

TRY THIS FIRST

Identify the device

Open its Device Manager properties → Details → Hardware Ids.

Read-only check

Result: Use the hardware ID and your PC model to identify the correct driver.

Still not working?

Get the matching driver from Windows Update or the device/PC manufacturer. Avoid unofficial driver bundles.

Check the result: Check Device status again after installing the correct driver.

More detail →
Sources & page details
Microsoft documentation ↗

Hanki's detailed guide · Reviewed

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