Windows 11

Ethernet connects, but no internet

A wired connection to the router does not prove internet access.

TRY THIS FIRST

Check another device on the same router

Try opening a website on another device using this network, with mobile data off.

Start with this check

Result: Use what you find to choose the next step.

Still not working?

If both devices fail, investigate the router or provider first. If only this PC fails, check VPN/proxy settings and DNS using the detailed steps.

Check the result: Repeat the original task after making one relevant change. If the problem returns, keep the exact message and time.

More detail →

Sources & page details

Hanki's detailed guide · Reviewed 2026-09-26

Choose the entry that matches where the error appeared. A code alone does not identify every cause. Commands are copied for you to review; this page does not run them.